We cover Shropshire, Mid Wales and surrounding areas

Gas Safe are the governing body who replaced Corgi in 2009. All engineers who work on gas are legally required to be registered with Gas Safe and will carry a Gas safe card. OFTEC are the governing body for oil fired appliances.

If you a rent out property as a landlord you are responsible for ensuring all gas appliances are checked every 12 months and kept in good working order. Once completed you will be issued with a certificate which must be kept for 2 years.

The most common cause for radiators failing to heat up properly is trapped air. This usually means there is air trapped at the top of the radiator. If your radiator is hot at the bottom but cold at the top then you will need to bleed your radiator, this is simple to do using your radiator key- simply use your radiator key to unscrew the bleed screw and release the trapped air.

The most common cause for this is a build up of sludge in the radiator. This can be rectified by having a Power Flush – this is where there is low pressure but high water flow.

For safety and efficiency and to keep the manufacturers guarantees, you should have your boiler serviced annually.

A gas leak is incredibly dangerous if undetected. Carbon Monoxide caused by a faulty boiler is completely odourless, so installing a carbon monoxide detector will ensure that you are alerted to any traces in your home.

Call the National Gas emergency line on 0800 111999, extinguish all naked flames and do not smoke or light anything. Do not touch any electrical switches. Turn the gas off at the meter. Open all doors and windows and evacuate the building.

Turn off the water at the main stopcock (this is usually under or near to your kitchen sink). Turn on all cold taps to drain the system. Turn off your central heating system or any other water heating system you may have. Turn on the hot taps to drain that system as well. If a pipe has burst, turn off any electrics

This could be the result of a cracked float or a faulty washer in the toilet tank which can cause your toilet to overfill. When this happens water can leak into the overflow tube creating an endless cycle of filling and draining.